Privacy Policy

1. Introduction

Amptree LLC (“Amptree,” “we,” “our,” or “us”) operates the AmpTree website at amptree.io and the AmpTree mobile application (collectively, the “Service”). AmpTree is a social community for music — artist profiles, posts, replies, direct messages, follows, and a merchandise marketplace powered by artist-operated Shopify storefronts.

This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. By using the Service, you agree to the practices described here.

2. Information We Collect

Account information. When you create an account through Firebase Authentication, we collect your email address and the display name you choose.

Profile and content. We store the content you create and interactions you have in the app — profile details, profile photos, posts, replies, direct messages, follows, blocks, and reports — in Cloud Firestore. Profile photos are stored in Firebase Storage.

Push notification tokens. If you enable notifications, we receive a device token from Firebase Cloud Messaging (FCM) so we can deliver notifications.

Merchandise orders and payment information. When you purchase merchandise from an artist’s storefront, your payment is processed by Stripe. Stripe collects your payment method and billing details directly; AmpTree does not store full card numbers. We receive and store your shipping address and a record of the order so we can support the transaction and connect it to the artist’s Shopify storefront for fulfillment.

Usage and device data. Firebase Analytics collects standard mobile analytics — app opens, screen views, in-app events, approximate region, device model, operating system version, and a resettable advertising identifier — to help us understand how the app is used and to improve it. We do not use this data for advertising.

Reports and safety signals. When you report a user or piece of content, we store the report, the content involved, and the action taken so we can enforce our Terms of Service and Community Guidelines.

3. How We Use Your Information

We use the information we collect to:

• Provide and operate the AmpTree app and website
• Authenticate you, secure your account, and prevent abuse
• Display your profile, posts, replies, and interactions to other users in accordance with your settings
• Deliver direct messages, follow notifications, and other push notifications you opt in to
• Process and support merchandise orders, including coordinating with Stripe and the artist’s Shopify storefront for fulfillment
• Review reports, remove violating content, and take action on accounts that violate our Terms of Service or Community Guidelines
• Understand how the Service is used so we can improve it
• Communicate with you about product changes or support

We do not sell your personal information, and we do not use your content or activity for third-party advertising.

4. Who We Share Information With

We share information only with service providers that help us operate the Service, and only with what they need to do their job:

• Google (Firebase). Authentication, Cloud Firestore database, Firebase Storage, Firebase Cloud Messaging, and Firebase Analytics power core parts of the app and process the data described above.
• Apple. If you use the iOS app, Apple processes app distribution, in-app diagnostics you choose to share with developers, and the delivery of push notifications through the Apple Push Notification service.
• Stripe. Stripe processes payments for merchandise orders and handles your payment details under its own privacy policy.
• Shopify and artist storefronts. Merchandise is sold through Shopify storefronts operated by the artists you purchase from. When you place an order, the order details and shipping address are shared with Shopify and with the artist’s storefront so they can fulfill and ship your order. The artist becomes a separate controller of that order information for fulfillment, customer service, and any returns.

We may also disclose information if required by law, valid legal process, or to protect the rights, property, or safety of AmpTree, our users, or the public.

5. Public and Visible Content

Your profile, posts, replies, and follows are visible to other AmpTree users by default. Direct messages are visible only to you and the recipient. Blocks and reports are not shown to the user being blocked or reported.

6. Data Retention

We retain your account information and content for as long as your account is active. Order records and related transaction data may be retained for longer to meet tax, accounting, and fraud-prevention obligations. Safety-related records — such as reports, removal actions, and bans — may be retained after account deletion to enforce our Terms of Service.

7. Account Deletion and Your Choices

You can delete your AmpTree account at any time from inside the app under Settings → Account → Delete account. When you delete your account, we delete or de-identify your profile, posts, replies, follows, and stored profile photos. Direct messages you sent may remain visible to the recipient. Order records held by Stripe and by artist Shopify storefronts are controlled by those parties under their own policies.

You may also:

• Edit your profile and content at any time
• Block other users from inside the app
• Turn push notifications on or off from your device settings
• Request access to or correction of your personal information by contacting us at the address below

8. Children's Privacy

AmpTree is not directed to children under the age of 13, and we do not knowingly collect personal information from anyone under 13. If you believe we have collected information from a child under 13, please contact us so we can promptly delete it.

9. Security

We rely on industry-standard infrastructure from Google Firebase and Stripe and take reasonable measures to protect your information. No internet service can be guaranteed completely secure; please use a strong, unique password and let us know right away if you believe your account has been compromised.

10. International Users

AmpTree is operated from the United States. If you use the Service from outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page and, where appropriate, notify you in the app.

12. Contact Us

If you have questions or concerns about this Privacy Policy, or want to exercise any of the choices described above, contact us: